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Title: Troubleshooting Synology Drive Mapping Issues on Windows 10Have you ever encountered the frustrating experience of Synology Assistant not mapping the drive on your PC? Perhaps you’ve noticed that changes you made within Synology Assistant aren’t being applied?

Fear not, as in this article, we will explore the common causes of these issues and provide you with troubleshooting steps to resolve them. By the end, you’ll possess the knowledge to overcome these challenges and efficiently map your Synology drive on Windows 10.

Synology Assistant not Mapping Drive on PC

Issue with Limited Time Mapping

If you’re facing the problem of limited time mapping, where the mapped drive disappears after a certain duration, follow these steps:

1. Open Synology Assistant and locate your device.

2. Click on “Map Drive” and select the desired network drive letter.

3. Check the box that says “Reconnect at login,” allowing the drive to be remapped automatically upon restart.

4. Click “OK” to finalize the mapping process.

By ensuring that the “Reconnect at login” option is selected, you can overcome the issue of your Synology drive disappearing after a specific time period.

Issue with Changes Not Being Applied

If you’re facing the frustrating issue of changes made within Synology Assistant not being applied, try the following steps:

1. Open Synology Assistant and locate your device.

2. Right-click on the device and select “Properties.”


In the SMB settings, make sure the “Minimum SMB protocol” is set to “SMB3.”

4. Click “Apply” to save the changes.

By modifying the SMB settings within Synology Assistant and ensuring the minimum SMB protocol is set to SMB3, you can help ensure that changes are applied successfully.

Troubleshooting Steps for Synology Drive Mapping Issue on Windows 10

Use File Explorer as a Workaround

If you’re unable to map your Synology drive using Synology Assistant, you can utilize File Explorer as a workaround:

1. Open File Explorer (Windows Key + E) on your Windows 10 PC.

2. In the address bar, enter the IP address of your Synology device in the following format: “\IP_Address” (e.g.

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