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Banish the ‘Power Plan Information Not Available’ Error on Windows

Title: Fixing the “Power Plan Information Not Available” Error on Windows 10, 8, and 8.1Imagine sitting down at your computer to work or play, only to encounter an error message: “Power Plan Information Not Available.” Frustrating, right? Well, fear not! In this article, we will delve into the ins and outs of this issue, exploring its causes, troubleshooting steps, and even a potential fix involving tweaking your Registry.

So, without further ado, let’s dive into the world of power plans and how to resolve this pesky problem. Understanding the Issue of “Power Plan Information Not Available”

Possible Causes and Impact:

– Are you encountering the “Power Plan Information Not Available” error on your Windows 10, 8, or 8.1 system?

This issue can occur due to various reasons, such as corrupt system files, malware infections, or incompatible power plan settings. – The impact of this error can be quite significant, affecting your computer’s performance, power management options, and even causing unexpected shutdowns.

It’s crucial to identify and resolve the root cause swiftly. Troubleshooting Steps:

To rectify the issue, follow these troubleshooting steps on your Windows 10, 8, or 8.1 system:


Restart your computer: Sometimes, a simple reboot can fix certain system glitches. 2.

Run a system scan: Utilize your preferred antivirus software to scan for any malware or potential threats that might be interfering with your power plans. 3.

Perform a System Restore: If you recently made changes to your system and encountered this error, reverting to a previous restore point can be the solution. 4.

Consider a clean Windows install: If all else fails, a fresh installation of the operating system might be necessary to eliminate any deep-rooted issues.

Tweak Your Registry to Fix the Error

Accessing the Registry Editor:

To venture into the depths of your computer’s inner workings, you’ll need to access the Registry Editor. Here’s how to do it:


Open the Start Menu and type “regedit” in the search bar. 2.

Click on “Registry Editor” from the search results to launch the application. 3.

Proceed with caution, as modifying the Registry can have unintended consequences. Modifying the Registry Values:

Now that you’re in the Registry Editor, it’s time to tweak the values to resolve the “Power Plan Information Not Available” error.

Follow these steps carefully:

1. Navigate to “HKEY_LOCAL_MACHINE,” then “SYSTEM,” “CurrentControlSet,” “Control,” and finally “MUI.”


Look for the keys “StringCacheSettings” and “StringCacheGeneration.”

3. Double-click on each key to modify their values.

4. In the “Value Data” field, enter “0” (zero).

5. Ensure the “Base” is set to “Hexadecimal.”


Click “OK” and close the Registry Editor. 7.

Restart your computer for the changes to take effect. Additional Tips:

– Always proceed with caution and backup your Registry before making any modifications.

– If you’re uncomfortable tweaking the Registry yourself, seek assistance from a tech-savvy friend or a professional. Conclusion:

With this comprehensive guide, you now possess the knowledge to tackle the “Power Plan Information Not Available” error on your Windows 10, 8, or 8.1 system.

By understanding the possible causes, following the troubleshooting steps, and confidently tweaking your Registry if necessary, you’ll be well on your way to resolving this issue. Remember to exercise caution when making Registry modifications and seek help if needed.

Good luck and may your power plans always be available!

Running Windows Update/Power Troubleshooter

Identifying the Possible Cause of the Error

When encountering the “Power Plan Information Not Available” error on your Windows 10, 8, or 8.1 system, it’s important to consider the role that Windows updates and power settings play. Windows updates are crucial for the overall stability and performance of your operating system, while power settings determine how your computer manages power usage.

Let’s explore some possible causes and their impact:

– Issues with Windows Updates: If your system encounters problems during the Windows update process, it can disrupt power plan information retrieval. Incompatible or outdated drivers, software conflicts, or interrupted updates can lead to the “Power Plan Information Not Available” error.

– Power Settings Conflicts: Incorrect or conflicting power settings can prevent Windows from providing the necessary power plan information. Some software installations may modify power settings without your knowledge, resulting in this error.

Running the Troubleshooter

To resolve issues related to Windows updates or power settings, Windows provides built-in troubleshooters. These troubleshooters are automated tools designed to identify and fix common problems.

Here’s how to run these troubleshooters on your Windows 10, 8, or 8.1 system:

1. Open the Settings app: Press the Windows key + I to open the Settings app.

2. Navigate to Update & Security: In the Settings window, click on “Update & Security.”


Run Windows Update Troubleshooter:

– In the Update & Security window, select the “Windows Update” tab from the left-hand menu. – Click on the “Run the troubleshooter” button.

– Follow the on-screen prompts and let the troubleshooter identify and resolve any issues related to Windows updates. 4.

Run Power Troubleshooter:

– In the Update & Security window, select the “Troubleshoot” tab from the left-hand menu. – Scroll down and click on “Power” under the “Get up and running” section.

– Click on the “Run the troubleshooter” button. – Follow the instructions provided by the troubleshooter to detect and fix any power-related issues.

5. Restart your computer: After completing both troubleshooters, it’s crucial to restart your computer to ensure the changes take effect.

Running a Full System Scan for Malware

Understanding the Potential Impact of Malware

Malicious software, commonly known as malware, can cause a variety of problems on your computer, including the “Power Plan Information Not Available” error. Malware infections can affect overall computer behavior and interfere with system processes, including the retrieval of power plan details.

Here’s what you should know about the potential impact of malware:

– Disrupted System Functionality: Malware can alter critical system files, leading to unexpected errors and instability. The “Power Plan Information Not Available” error may be a symptom of a larger malware issue affecting various aspects of your computer’s functionality.

– Altered Power Plan Settings: Some sophisticated malware can modify power plan settings, preventing your system from recognizing or accessing power plan information. This can result in power-related errors and unpredictable behavior.

Scanning for Malware

To tackle the “Power Plan Information Not Available” error caused by malware, it’s essential to conduct a comprehensive system scan. Windows 10, 8, and 8.1 come with Windows Defender, a built-in antivirus solution that can effectively scan and remove malware.

Here’s how to perform a scan using Windows Defender:

1. Open Windows Security: Press the Windows key + I to open the Settings app.

In the Settings window, click on “Update & Security,” then select “Windows Security” from the left-hand menu. 2.

Run a Full Scan:

– In the Windows Security window, click on “Virus & Threat Protection.”

– Under the “Current threats” section, click on “Scan options.”

– Select “Full scan” and click on “Scan now.”

– Let Windows Defender thoroughly scan your system for any malware or potential threats. – If Windows Defender detects malware, follow its recommendations to remove the threats.

3. Consider a Third-Party Antivirus Solution:

– If you prefer using a third-party antivirus software, ensure that it is up-to-date and perform a full system scan using its scanning functionality.

– Follow the software’s instructions to remove any identified malware. Remember, it’s important to keep your antivirus program regularly updated, schedule periodic scans, and exercise caution when downloading or installing software from untrusted sources to prevent future malware infections.


With the “Power Plan Information Not Available” error behind you, courtesy of the troubleshooters and a thorough malware scan, you can now enjoy smooth performance and seamless power management on your Windows 10, 8, or 8.1 system. By identifying possible causes, running appropriate troubleshooters, and safeguarding your computer against malware, you can ensure that your power plans remain accessible whenever you need them.

Happy computing!

Additional Support and Assistance

Seeking Further Help

If you have followed the troubleshooting steps and attempted the fixes mentioned so far, but still find yourself facing the “Power Plan Information Not Available” error on your Windows 10, 8, or 8.1 system, don’t panic. There are other avenues you can explore to seek further help and assistance.

Here’s what you can do:

1. Online Forums and Communities:

– Join online forums or communities where fellow users and experts come together to discuss and solve various tech-related issues.

– Post a detailed description of your problem, including the steps you’ve taken so far, and ask for advice or suggestions. – Be sure to check responses regularly and provide any additional information requested by the community.

2. Official Support Pages and User Guides:

– Visit the official support pages of your computer manufacturer or Microsoft.

– Search for your specific error message or problem in their knowledge base or user guides. – Follow the step-by-step instructions provided by the manufacturer or Microsoft to troubleshoot and resolve the issue.

3. Submitting Feedback or Commenting on Support Articles:

– If you come across helpful support articles or guides, consider leaving a comment detailing your specific problem.

– Be courteous and provide as many details as possible to assist the support team in understanding your issue. – The support team may respond to your comment with additional suggestions or request more information.

Engagement from the Team

Sometimes, seeking further help means directly engaging with the support team or professionals who can provide hands-on assistance. Here are a few ways to reach out to the team:


Contacting Customer Support:

– Find the contact information for your computer manufacturer’s customer support team. – Reach out to their helpline or email support and describe your issue in detail.

– Be prepared to provide information such as your device model, operating system version, and the steps you’ve already taken to troubleshoot the error. 2.

Using Social Media Channels:

– Many computer manufacturers and software developers have official social media accounts. – Consider reaching out to them via platforms like Twitter or Facebook Messenger.

– Briefly explain your problem and provide any relevant error messages or screenshots. – Social media teams often respond promptly and may guide you through additional troubleshooting steps.

3. Engaging in Live Chat Support:

– Some support websites offer live chat support options where you can chat in real-time with a representative.

– Describe your issue to the support agent, and they will guide you through potential solutions or escalate the problem to a higher level of support if needed. – Take note of any troubleshooting steps or solutions provided during the chat for future reference.

Remember, when seeking further support or assistance, remain patient and polite. Support teams are there to help you, and they will appreciate clear and concise explanations of your problem.

Providing them with all the necessary information upfront will expedite the troubleshooting process and increase the chances of finding a suitable solution. In addition to seeking external help, you can also consider joining online communities of Windows enthusiasts, where you can share your experiences, ask questions, and receive advice from fellow users.

Often, community members have faced similar issues and can provide valuable insights or workarounds based on their own experiences. By actively seeking support and assistance, you open yourself up to a network of resources that can help you overcome the “Power Plan Information Not Available” error.

Be proactive, explore various channels, and remain patient as you work towards resolving the issue. With the knowledge acquired through this article, combined with support and assistance from the community and professionals, you are now well-equipped to overcome the “Power Plan Information Not Available” error and ensure optimal performance on your Windows 10, 8, or 8.1 system.

Good luck and may your computing experience be error-free!

In conclusion, the article has explored the issue of “Power Plan Information Not Available” on Windows 10, 8, and 8.1 systems. We have discussed possible causes, troubleshooting steps such as rebooting, system scans, System Restore, and clean Windows installs.

Additionally, we explored the option of tweaking the Registry Editor by modifying specific values. Running Windows Update/Power troubleshooters and conducting full system scans for malware were also covered.

Finally, seeking further help and engaging with the support team were highlighted as additional avenues for assistance. The key takeaway is that with patience, diligence, and the support of the community and professionals, you can resolve this error and ensure smooth power management on your Windows system.

Remember to always keep your system updated, prioritize security, and seek help when needed. Stay empowered and enjoy a hassle-free computing experience!

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