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Maximizing Device Compliance with Microsoft Intune: Best Practices and Troubleshooting

Intune is a powerful tool that allows organizations to manage and secure their devices. With Intune, IT administrators can enforce security settings and ensure that devices comply with the organization’s security policy requirements.

In this article, we will explore the topic of device compliance with Microsoft Intune and provide valuable insights into making devices Intune compliant and fixing non-compliant devices.

Device Compliance with Microsoft Intune

Device Intune Compliance

Microsoft Intune offers a comprehensive set of security settings that can be applied to devices within an organization. These settings are designed to meet the organization’s security policy requirements and ensure that devices are compliant with the necessary protocols.

To determine if a device is compliant, Intune checks for various requirements, such as encryption, password settings, and device health. If a device fails to meet these requirements, it is marked as non-compliant.

Enforcing device compliance is crucial for maintaining a secure environment. By ensuring that all devices adhere to the organization’s security policy, the risk of unauthorized access or data breaches is significantly reduced.

Making a Device Intune Compliant

Making a device Intune compliant involves several steps. Firstly, the device needs to be registered with Intune.

This allows Intune to establish a connection with the device and gather relevant information. Once registered, the device information is displayed in the Intune console, providing a centralized view of all managed devices.

From here, IT administrators can configure settings to meet the organization’s security policy requirements. Supported operating systems (OSes) are crucial for device compliance.

Intune supports various OSes, including Windows, iOS, and Android. It’s essential to ensure that the device’s OS is compatible with Intune before proceeding with the configuration.

In addition to the OS, a valid certificate is required to establish trust between the device and Intune. This certificate can be acquired through various methods, such as obtaining it from a trusted certificate authority or generating it within Intune.

Fixing Intune Non-Compliant Devices

Syncing Intune Policies

Sometimes, devices may become non-compliant due to sync issues with Intune policies. To fix this, syncing Intune policies can be a viable solution.

This process involves verifying the Windows key account and navigating to the “Access work or school” section in the device settings. Once in the “Access work or school” section, users can check the device sync status.

If it displays as “Sync this device,” selecting the option will initiate a manual sync with Intune. Another way to sync Intune policies is by using the Company Portal app.

Through this app, users can sync the device, ensuring that all policies are up to date.

Resetting Non-Compliant Devices

In some cases, a device may require a full reset to resolve non-compliance issues. This process involves removing the device from Intune and wiping it completely.

Once the device has been wiped, it can be added back into Intune. This process includes re-registering the device and configuring the necessary VPN profiles and MDM policies.

Resetting a non-compliant device allows for a fresh start, ensuring that all Intune policies are applied correctly. While this step may seem drastic, it is a reliable method for resolving compliance issues.


In conclusion, device compliance with Microsoft Intune is a vital aspect of ensuring the security and smooth operation of an organization’s devices. By adhering to Intune’s security settings and meeting the organization’s security policy requirements, the risk of unauthorized access and data breaches is significantly reduced.

Making a device Intune compliant involves registering the device, configuring settings, and ensuring compatibility with the supported OSes and valid certificates. If a device becomes non-compliant, syncing Intune policies or resetting the device may be necessary to resolve the issues.

With Intune’s robust features and capabilities, organizations can effectively enforce device compliance, providing a secure environment for their operations. By following the steps outlined in this article, IT administrators can ensure that devices are Intune compliant and promptly address any non-compliance issues that may arise.

Stay compliant and secure with Microsoft Intune!

Intune Compliance Grace Period

Understanding Grace Period for Intune Compliance

When it comes to device compliance with Microsoft Intune, sometimes issues may arise that lead to a non-compliant device or account. In such cases, Intune provides a grace period to give users and administrators time to address and resolve compliance issues before taking more drastic actions.

The grace period is a predefined period during which a device or account is allowed to remain non-compliant without any immediate consequences. This period acts as a buffer, giving organizations and users the opportunity to fix compliance violations without experiencing disruptive repercussions.

By default, Intune has a built-in grace period of 7 days. During this time, devices or accounts that fall out of compliance will not be immediately blocked from accessing company resources.

However, it’s important to note that this default grace period can be adjusted by administrators in the Intune admin settings to better suit the organization’s needs. Customizing the grace period allows organizations to establish a timeframe that aligns with their compliance goals and the complexity of their device landscape.

For example, organizations dealing with a wide range of devices or complex compliance policies may opt for a longer grace period to ensure sufficient time for remediation.

Configuring and Remediating during Grace Period

To effectively leverage the grace period for Intune compliance, it’s essential to configure and remediate any compliance violations promptly. This involves setting up a compliance policy and utilizing tools such as Configuration Manager to track and remediate non-compliant devices.

Configuring a compliance policy involves defining the rules and requirements that devices must meet to remain compliant. These rules can include security settings, encryption requirements, password policies, and more.

By establishing clear guidelines, organizations can ensure that devices are in alignment with their security policies. Once a compliance policy is in place, Configuration Manager can be leveraged to monitor devices for compliance violations.

Configuration Manager provides a centralized platform for administrators to view and manage devices, making it easier to identify non-compliant devices and take remedial action. To remediate non-compliant devices during the grace period, various steps can be implemented.

For example, administrators can send targeted notifications to users, reminding them of the necessary actions to restore compliance. Additionally, Configuration Manager allows for the automatic remediation of compliance violations by applying pre-defined configuration changes to devices.

By utilizing the grace period effectively and taking proactive steps to remediate non-compliant devices, organizations can ensure that their devices remain secure and in compliance with their security policies.

Troubleshooting and Additional Resources

Troubleshooting Intune Compliance Issues

While Intune offers robust features for managing device compliance, sometimes issues may arise that require troubleshooting. Here are a few common troubleshooting scenarios and their solutions:


0x87d101f4 error: This error typically occurs when there is a problem with device synchronization. To resolve this, administrators should check the connectivity of the device to Intune and ensure that it is properly enrolled and registered.

Additionally, verifying network settings and connectivity can help resolve this error. 2.

Fortect tool: Fortect is a powerful troubleshooting tool provided by Microsoft that can help diagnose and resolve complex compliance issues. This tool provides detailed logs and reports, allowing administrators to identify the root cause of compliance problems and apply the necessary fixes.

Network Management Software and Policy Updates

In addition to troubleshooting issues, organizations can also leverage network management software to automate policy updates and ensure continuous compliance. Network management software facilitates centralized policy management, allowing administrators to distribute policy updates efficiently and track compliance across multiple devices.

Automatic policy updates ensure that devices are protected with the latest security settings and that any compliance violations are addressed promptly. By utilizing network management software to automate policy updates, organizations can reduce the risk of non-compliance and enhance their overall security posture.

Additional Thoughts and Comments

Ensuring device compliance with Microsoft Intune is an ongoing process that requires continuous attention and monitoring. By having a solid understanding of the grace period, configuring and remediating compliance issues, troubleshooting when necessary, and utilizing network management software, organizations can maintain a secure and compliant environment.

It’s also important to stay up to date with the latest resources and tools provided by Microsoft to support device compliance. Regularly checking for updates, exploring online documentation, and participating in relevant forums and communities can provide valuable insights and solutions to address compliance challenges effectively.

In conclusion, device compliance with Microsoft Intune is a critical aspect of maintaining a secure environment for organizations. By understanding the grace period, configuring compliance policies, leveraging tools like Configuration Manager for remediation, and utilizing network management software, organizations can ensure that their devices remain compliant and protected against potential security risks.

However, in case of troubleshooting compliance issues, relying on tools like the Fortect tool and following best practices for policy updates can help organizations overcome those challenges and stay compliant in the long run. In conclusion, device compliance with Microsoft Intune is crucial for organizations to maintain a secure environment and meet their security policy requirements.

By understanding the grace period and configuring compliance policies, organizations can leverage Intune’s powerful tools to ensure device compliance. Proactively addressing non-compliant devices during the grace period, troubleshooting issues with tools like Fortect, and automating policy updates with network management software are key steps to maintaining a secure and compliant environment.

Take advantage of the resources provided by Microsoft and stay proactive in monitoring and managing device compliance for maximum security. Remember, ensuring device compliance is an ongoing process that requires constant attention and adherence to best practices, but it is well worth the effort to protect your organization’s sensitive data and maintain a secure environment.

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