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Printer Problems? Troubleshooting Tips and Solutions for Common Issues

Title: Troubleshooting Common Printer Issues: Active Directory and PrinterPortsPrinting plays a crucial role in our day-to-day lives, be it at work or home. However, encountering printer problems can be frustrating and hamper productivity.

In this article, we will delve into two common printer issues: the Active Directory Domain Services Currently Unavailable error and granting full control of PrinterPorts and Windows. By providing troubleshooting tips and step-by-step instructions, we aim to empower you to overcome these obstacles with ease.

Active Directory Domain Services Currently Unavailable error

Troubleshooting as an administrator

When encountering the Active Directory Domain Services Currently Unavailable error, one of the first steps is to troubleshoot the issue as an administrator. Here are a few steps to follow:

– Ensure your printer and computer are connected to the same network.

– Verify the printer’s network connectivity by checking cables and restarting the printer. – Restart your computer to refresh the network settings.

– Update your printer drivers to ensure compatibility with your operating system.

Checking network installation and reinstalling drivers

If the error persists after troubleshooting as an administrator, it may be necessary to check the network installation and reinstall printer drivers. Follow these steps:

– Open the Control Panel and navigate to “Devices and Printers.”

– Locate your printer and right-click on it, selecting “Properties.”

– Navigate to the “Ports” tab and ensure the correct port is selected for your printer.

– If the port is incorrect or unavailable, click “Add Port” and select the appropriate port. – Lastly, reinstall the printer drivers by downloading the latest driver from the manufacturer’s website and following the installation prompts.

Giving full control of PrinterPorts and Windows

Changing permissions in the Registry Editor

To grant full control of PrinterPorts and Windows, modifying permissions in the Registry Editor is necessary. Take the following steps:


Press the “Windows Key + R” on your keyboard to open the Run dialog box. 2.

Type “regedit” and click “OK” to open the Registry Editor. 3.

Navigate to the following path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows x64Drivers

4. Right-click on the “Drivers” folder and select “Permissions.”


Click on “Add” and enter the user name you want to grant full control. Click “OK.”


Check the box next to “Full Control” under the “Allow” column. 7.

Click “Apply” and then “OK” to save the changes.

Running the built-in Printer troubleshooter

When facing issues with PrinterPorts and Windows, utilizing the built-in Printer troubleshooter can save time and resolve common problems. Follow these steps:


Open the Control Panel and navigate to “Devices and Printers.”

2. Right-click on the problematic printer and select “Troubleshoot.”


The troubleshooter will automatically detect and fix any issues it identifies. 4.

Follow the on-screen instructions and restart your computer if prompted. Utilizing these troubleshooting tactics and solutions should help you overcome printer-related obstacles more efficiently, saving you time and frustration.

In conclusion, understanding how to troubleshoot printer issues is essential for maintaining a smooth printing experience. By following the steps outlined in this article, you can resolve the Active Directory Domain Services Currently Unavailable error and gain full control of PrinterPorts and Windows.

Remember, these solutions are just a starting point, and if you encounter more complex issues, contacting the printer manufacturer or seeking professional assistance may be necessary. Happy printing!

Running a Full System Scan and Updating the OS

Performing a Full System Scan for Malware

One of the main reasons for printer issues is malware or viruses that can disrupt the proper functioning of your computer. To ensure your system is malware-free, performing a full system scan is crucial.

Here’s how you can do it:

1. Open your preferred antivirus software.

If you don’t have one installed, consider downloading a reputable antivirus program and install it. 2.

Update the virus definitions of your antivirus software to ensure it has the latest information on known threats. 3.

Open the antivirus software and navigate to the “Scan” or “Protection” section. 4.

Choose the option for a full system scan and initiate the scan. 5.

Wait patiently for the scan to complete. This process may take some time depending on the size of your hard drive and the number of files on your system.

6. Once the scan is finished, review the scan results provided by your antivirus software.

7. If any malware is detected, follow the recommended actions, such as quarantining or deleting infected files.

Remember to keep your antivirus software up to date and perform regular system scans to ensure your computer remains protected.

Updating the OS to the Latest Version

Another essential step in resolving printer issues is keeping your operating system (OS) up to date. These updates often include bug fixes, security enhancements, and compatibility improvements that can address printer-related problems.

To update your OS:

For Windows Users:

1. Click on the Windows logo in the bottom left corner of your screen, then select the “Settings” option (represented by a gear icon).

2. In the “Settings” window, choose “Update & Security.”


In the “Update & Security” section, you’ll find the “Windows Update” tab. Click on it.

4. Windows will automatically check for updates.

If updates are available, click on “Download” or “Install now.”

5. Wait for the updates to download and install.

This process might take some time, so be patient and avoid interrupting it. 6.

Restart your computer if prompted to complete the installation. For Mac Users:


Click on the Apple menu in the top left corner of your screen and select “System Preferences.”

2. In the “System Preferences” window, choose “Software Update.”


Mac will automatically check for available updates. If updates are found, click on “Update Now.”


Enter your administrator password if required, then click “Install” to start the update process. 5.

Allow your Mac to complete the update and restart if prompted. By regularly updating your operating system, you ensure that your computer utilizes the latest patches and fixes, reducing the likelihood of printer-related issues.

Fixing “One or more network protocols are missing on this computer” Error

Installing Missing Network Protocols

Encountering the error message “One or more network protocols are missing on this computer” can prevent your printer from connecting to your computer. This issue often arises due to corrupted or missing network protocols.

To fix this error, you can manually reinstall the missing network protocols:

1. Press the Windows key + R on your keyboard to open the Run dialog box.

2. Type “ncpa.cpl” in the Run dialog box and press Enter.

This action will open the Network Connections window. 3.

In the Network Connections window, right-click on the network connection you are using (e.g., Ethernet or Wi-Fi) and select “Properties.”

4. In the properties window, scroll through the list of items and locate “Internet Protocol Version 4 (TCP/IPv4).” Select it and click on the “Properties” button below.

5. In the IPv4 properties window, click on the “Install” button.

6. In the following dialog box, select “Protocol” and click on “Add.”


In the “Select Network Protocol” window, choose “Have Disk.”

8. Browse to locate the network protocol files, typically found in the C:Windowsinf folder.

Select “nwlnkipx.inf” for IPX, “ms_wbtcp.inf” for NetBEUI, or “ms_tcpip.inf” for TCP/IP. 9.

Click “OK” to install the selected network protocol, and then click “Close” to exit the properties window.

Restarting the PC and Printer after Fixing the Error

After successfully installing the missing network protocols, it is important to restart your PC and printer to ensure the changes take effect. Follow these steps:


Close any open programs and save your work. 2.

Click on the “Start” button and select the “Power” button. 3.

From the options shown, choose “Restart.”

4. Allow your computer to restart completely.

5. After your computer has fully restarted, turn off your printer.

6. Unplug the power cord from the printer and wait for a few minutes.

7. Plug the power cord back into the printer and turn it on.

8. Wait for the printer to initialize and connect to your computer.

9. Attempt to print a test page to confirm whether the error has been resolved.

By reinstalling the missing network protocols and restarting both your computer and printer, you should be able to overcome the “One or more network protocols are missing on this computer” error and resume printing seamlessly. In conclusion, troubleshooting printer issues requires a systematic approach.

By performing a full system scan, updating your OS to the latest version, installing missing network protocols, and restarting your devices, you can effectively resolve common printer-related obstacles. However, if the issues persist or become more complex, seeking further technical assistance from the printer manufacturer or support forums is recommended.

Happy printing!

Repairing the Registry and Using a System File Checker

Repairing the Registry Using CCleaner or Wise Registry Cleaner

The Windows registry is a crucial database that contains important information about your computer’s configuration. Over time, the registry can become cluttered with obsolete and invalid entries, leading to various issues, including printer problems.

Repairing the registry can help resolve these issues. Two popular tools for repairing the registry are CCleaner and Wise Registry Cleaner.

Here’s how you can use them:

1. Download and install either CCleaner or Wise Registry Cleaner from their respective official websites.

2. Launch the software and navigate to the registry cleaner tool.

In CCleaner, it’s under the “Registry” tab, while in Wise Registry Cleaner, it’s on the main screen. 3.

Before making any changes to the registry, create a backup of your current registry settings. This allows you to restore the registry to its original state if needed.

Both CCleaner and Wise Registry Cleaner offer this option. 4.

Start the registry scan by clicking on the “Scan” or “Scan Now” button, depending on the software you are using. 5.

After the scan is complete, the software will provide a list of registry issues. Review the list and select the entries you want to repair.

Be cautious and only select entries related to printer issues or any other problems you are facing. 6.

Click on the “Fix” or “Clean” button to repair the selected registry issues. Again, exercise caution when making changes to the registry.

7. Once the cleaning process is complete, restart your computer to apply the changes.

Please note that modifying the registry requires careful attention, as making incorrect changes can cause system instability. It’s always a good practice to create a backup and be selective when choosing which registry entries to repair.

Running a System File Checker to Fix File Corruption

File corruption can interfere with the smooth functioning of your printer and other system components. The System File Checker (SFC) is a built-in Windows tool that scans for and repairs corrupted system files.

Here’s how you can use it:

1. Press the Windows key + R on your keyboard to open the Run dialog box.

2. Type “cmd” and press Ctrl + Shift + Enter to open an elevated Command Prompt.

3. When the User Account Control (UAC) prompt appears, click “Yes” to grant administrative privileges.

4. In the Command Prompt window, type “sfc /scannow” and press Enter.

5. The System File Checker will begin scanning your system files for corruption.

This process may take several minutes. 6.

If the System File Checker discovers any corrupted files, it will attempt to repair them automatically. If prompted, restart your computer after the repair process is complete.

Running the System File Checker helps ensure the integrity of your system files and resolves any corruption issues that may be affecting printer functionality. In conclusion, repairing the registry and using a system file checker are important troubleshooting steps in resolving printer issues.

By employing tools like CCleaner or Wise Registry Cleaner, you can clean up and repair registry entries related to printer problems. Additionally, running the System File Checker helps fix file corruption that may impact printer functionality.

However, exercise caution when making changes to the registry and remember to create backups before proceeding. If complex issues persist, consider seeking professional assistance or contacting your printer manufacturer’s support.

Happy printing!

In conclusion, troubleshooting printer issues requires a systematic and comprehensive approach. By following the steps outlined in this article, such as troubleshooting as an administrator, checking network installation, updating the operating system, installing missing network protocols, repairing the registry, and using a system file checker, you can address common obstacles and ensure smooth printing operations.

It is crucial to regularly maintain your system, keep software and drivers up to date, and perform routine scans for malware and file corruption. Remember, if complex issues persist, seeking professional assistance is recommended.

With these tips and techniques, you can overcome printer problems and enjoy a hassle-free printing experience. Happy printing!

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