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The Ultimate Guide to Fixing the 0xe0000024 Sync Error in OneNote

Are you encountering the frustrating 0xe0000024 error when syncing your OneNote notebooks? Don’t worry, you’re not alone.

This error can be quite common and can prevent you from accessing your important notes and information. In this article, we will explore the causes behind this error and provide you with solutions to fix it.

So, let’s dive in and find out how to resolve the 0xe0000024 error!

Causes of the 0xe0000024 error

Missing SkyDriveAuthenticationProvider key

The SkyDriveAuthenticationProvider key is a crucial component when it comes to syncing your OneNote notebooks. However, sometimes this key might go missing, leading to the 0xe0000024 error.

The key is associated with the Live-ID Sign-In Assistant, which is used to authenticate your OneDrive account. If this key is missing, OneNote won’t be able to sync properly.

Credential conflicts with OneDrive

Another common cause of the 0xe0000024 error is credential conflicts with OneDrive. OneDrive uses the Credential Manager to store login information, and conflicts can arise when different credentials are used for OneDrive and OneNote.

This can lead to sync failures and the appearance of the error.

Corrupt or outdated application

If you are using an outdated or corrupt version of the OneNote application, it can cause synchronization issues and trigger the 0xe0000024 error. It is essential to keep your OneNote app updated to ensure smooth syncing of your notebooks.

Intranet site is blocked for security reasons

In some cases, your computer’s security settings might be blocking access to the intranet site where your OneNote notebooks are stored. This issue can occur if your Windows system or SharePoint server has restrictions in place for intranet communications.

These restrictions can trigger the 0xe0000024 error.

Solutions for fixing the 0xe0000024 sync error

Remove all Generic Credentials

To resolve any credential conflicts between OneDrive and OneNote, you can start by removing all the Generic Credentials associated with the OneNote app from the Credential Manager. This will ensure that the correct login information is used for syncing your notebooks.

Update OneNote app

To avoid issues caused by running outdated versions of the OneNote app, it is crucial to update it regularly. You can do this by opening the OneNote app, clicking on “File” in the top menu, selecting “Account,” and then checking for Office updates.

After updating, restart the app to apply the changes.

Add SharePoint Server to Intranet Sites

If your intranet site is being blocked for security reasons, you can add the SharePoint server to the Local intranet zone in your Internet Options. To do this, go to the Control Panel, open Internet Options, navigate to the Security tab, select the Local intranet zone, and click on the Sites button.

Add the URL of your SharePoint server to the list of trusted sites, and the 0xe0000024 error should be resolved.

Open the Notebook in OneDrive

If you are experiencing difficulties syncing a specific notebook, you can try opening it in OneDrive instead. To do this, open OneNote, go to the File menu, click on Info, select Settings, and then choose Edit in Desktop App.

This will open the notebook in the OneNote app and might help resolve any synchronization issues.

Create a SkyDriveAuthenticationProvider key

In case the SkyDriveAuthenticationProvider key is missing, you can manually create it using the Registry Editor. First, open the Registry Editor by typing “regedit” in the Windows search bar.

Navigate to the following key path: HKEY_CURRENT_USERSoftwareMicrosoftOfficeOneNote. Right-click on the OneNote key, select New, and then click on String Value.

Name the new value “SkyDriveAuthenticationProvider” and set its value to “idcrldisable.” Restart OneNote, and the missing key should no longer be a problem. By following these solutions, you should be able to fix the 0xe0000024 sync error and resume syncing your OneNote notebooks without any issues.

Remember to always keep your OneNote app updated and pay attention to any security settings that might be blocking access to your intranet sites. Happy note-taking!

Please note that these solutions are intended for educational purposes only and should not replace professional advice.

In conclusion, the 0xe0000024 sync error in OneNote can be frustrating, but with the right solutions, it can be resolved. The main causes of this error include missing SkyDriveAuthenticationProvider key, credential conflicts with OneDrive, corrupt or outdated application, and blocked intranet sites.

To fix the error, remove all generic credentials, update the OneNote app, add the SharePoint server to intranet sites, open the notebook in OneDrive, and create a SkyDriveAuthenticationProvider key. By following these steps, you can overcome the syncing issues and regain access to your important notes.

Remember to keep your OneNote app updated and pay attention to security settings. Now you can sync your notebooks seamlessly and continue your productivity journey in OneNote.

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