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Unmasking the Mystery: Chromebook Not Charging? Here’s What to Do

Title: Troubleshooting Chromebooks that Aren’t Charging beyond 1%Are you frustrated with your Chromebook’s battery not charging beyond 1%? Don’t worry! In this article, we’ll explore the common reasons behind this issue and provide easy fixes to get your Chromebook back to full power.

Whether it’s a malfunctioning battery, a software glitch, a damaged charging port, or an improper power supply, we’ve got you covered. Say goodbye to charging woes as we dive into the solutions to this charging puzzle.

Reasons for Chromebook not charging beyond 1%

Malfunctioning battery

A malfunctioning battery can be one of the culprits behind your Chromebook’s charging woes. Over time, batteries can deteriorate and lose their ability to hold a charge effectively.

If you suspect a faulty battery, here’s what you can do:

– Try disconnecting the charger and removing the battery (if possible) before reinserting it firmly. – Consider replacing the battery with a new one, ensuring it’s compatible with your Chromebook model.

ChromeOS issue

Sometimes, software gremlins can interfere with your Chromebook’s ability to charge properly. To tackle this:

– Update your Chromebook’s operating system to the latest version.

Access “Settings,” click on “About Chrome OS,” and select “Check for Updates.”

– Perform a hard reset by holding down the Power button for 10 seconds. This can refresh the system and potentially resolve any temporary glitches.

Damaged charging port

A damaged charging port can prevent power from reaching your Chromebook. Here’s what you should do:

– Inspect the charging port for any physical damage, loose connections, or debris.

Gently clean it with a soft brush or compressed air if necessary. – If the port appears damaged, contact a professional technician or your manufacturer’s customer support for repair options.

Improper power supply

Using an incompatible power cable or charger can hinder your Chromebook’s charging capabilities. Ensure you’re using the original charger that came with your device, or a compatible one that meets the specifications recommended by the manufacturer.

Quick fixes for Chromebook not charging beyond 1%

Restart Chromebook

Restarting your Chromebook can resolve minor software issues that may be causing charging problems. To do this:

– Click on the clock in the bottom-right corner of the screen.

– Select the power button and choose “Restart.”

Charge in off state

If your Chromebook won’t charge while powered on, try charging it while turned off:

– Disconnect any peripherals, such as USB devices or headphones, from your Chromebook. – Turn off the Chromebook and connect it to the charger.

– Give it a few minutes to see if the charging process initiates.

Check power cable and charging port

Ensure there are no issues with your power cable or charging port by following these steps:

– Inspect the power cable for any visible damage or frayed wires. If damaged, replace it with a new one.

– Verify that the charging port and cable connectors are clean and free of debris. – Try connecting your Chromebook to a different power outlet to eliminate the possibility of a faulty socket.


Troubleshooting a Chromebook that won’t charge beyond 1% can be frustrating, but with the right knowledge, you can resolve the issue quickly. By understanding the potential causes, such as a malfunctioning battery, ChromeOS glitches, damaged charging ports, or improper power supply, you can take appropriate steps to fix the problem.

Remember to try restarting your Chromebook, charging it in the off state, and checking both the power cable and charging port. With these helpful tips, you’ll be back to enjoying your fully charged Chromebook in no time.

Keep the power flowing and productivity soaring!

Advanced solutions for Chromebook not charging beyond 1%

Hard reset Chromebook

If the previous quick fixes didn’t resolve the charging issue, it’s time to perform a hard reset of your Chromebook. A hard reset can help clear any persistent software glitches that may be hindering the charging process.

Here are two methods to perform a hard reset:

Subtopic 3.1.1: Method 1 – Using the Refresh button

1. Press the Refresh button, which is usually located above the 3 and 4 buttons on the keyboard.

2. While holding the Refresh button, press the Power button simultaneously.

3. Hold both buttons for about 10 seconds until the screen goes blank and the Chromebook powers off.

4. Wait for a few moments before pressing the Power button to turn on your Chromebook again.

Subtopic 3.1.2: Method 2 – Battery removal (for select Chromebook models)

Different Chromebook models may have varying methods for removing the battery. If your Chromebook has a removable battery, follow these steps:


Turn off your Chromebook completely. 2.

Locate the screws securing the bottom cover, usually marked with arrows or battery icons. 3.

Use a screwdriver to carefully remove the screws, placing them in a safe spot. 4.

Gently detach the bottom cover to reveal the internal components. 5.

Locate the battery connector and carefully unplug it from the motherboard. 6.

Leave the battery disconnected for about 5-10 minutes before reconnecting it. 7.

Reassemble your Chromebook by reattaching the bottom cover and securing it with the screws.

Change to Recovery Mode

If a hard reset doesn’t resolve the charging issue, switching to Recovery Mode may help. This mode allows you to restore your Chromebook to its factory settings.

Here’s how to do it:

1. Make sure your Chromebook is powered off.

2. Press and hold the Esc and Refresh buttons simultaneously.

3. With both buttons pressed, press the Power button.

4. Continue holding the Esc and Refresh buttons until you see a screen with a yellow exclamation mark.

5. Press Ctrl+D to enter Developer Mode and then press Enter.

6. Follow the on-screen instructions to complete the recovery process.

Note: Performing this action will erase all your data, so make sure to back up any important files before proceeding.

Check battery health

If you suspect that your Chromebook’s battery is faulty, there is a built-in battery test command that can help assess its health. Follow these steps to check your battery’s condition:


Press Ctrl+Alt+T to open the Crosh (Chrome OS shell) terminal. 2.

Type “battery_test” without the quotation marks and hit Enter. 3.

The battery test will begin, and you’ll see a series of results, including the battery’s health percentage. 4.

If the health percentage is significantly lower than normal, it may be time to replace the battery.

Update Chromebook

Keeping your Chromebook’s operating system up to date is essential for overall system performance and hardware compatibility. Outdated software can sometimes cause charging issues.

Follow these steps to update your Chromebook:

1. Click on the clock in the bottom-right corner of the screen.

2. Select the Settings icon and scroll down to the “About Chrome OS” section.

3. Click on “Check for Updates” and let the system search for the latest updates.

4. If updates are available, click on “Update,” and your Chromebook will download and install the latest version.

5. After the update is complete, restart your Chromebook and check if the charging issue has been resolved.

Conclusion and further support

ChromeOS vs Windows 11 comparison

While we have discussed various solutions for charging issues on Chromebooks, it’s worth noting the advantages of using ChromeOS. ChromeOS provides a lightweight, fast, and secure operating system that is optimized for web-based applications.

In contrast, Windows 11 offers a more comprehensive suite of applications but may require higher system resources. Consider your specific needs and preferences when choosing between the two.

Request for feedback on the solutions

We value your opinion! If you have tried any of the solutions mentioned in this article, we would love to hear about your experience. Let us know if the suggested fixes resolved your Chromebook’s charging issue or if you encountered any unexpected challenges.

Your feedback will help us improve our troubleshooting guides and assist other users facing similar difficulties.

Suggestion for all-in-one solution

If you prefer a comprehensive solution for all your Chromebook-related needs, consider using Fortect. Fortect is an all-in-one software tool that offers features like system optimization, driver updates, security scans, and hardware diagnostics.

This powerful tool can help ensure the smooth functioning of your Chromebook, including resolving charging issues.

Link to Fortect installation and repair process

To explore Fortect and its installation and repair features, visit [website link]. Fortect’s user-friendly interface allows you to easily install and navigate through the software to address any Chromebook issues.

With these advanced solutions and additional support offered by Fortect, you have the knowledge and resources to tackle any challenging charging issues with your Chromebook. Enjoy uninterrupted productivity and limitless possibilities while harnessing the full power of your device.

In conclusion, troubleshooting a Chromebook that won’t charge beyond 1% requires understanding the potential causes and implementing the appropriate solutions. Whether it’s a malfunctioning battery, software issues, damaged charging port, or improper power supply, there are steps you can take to get your Chromebook back to full power.

From quick fixes such as restarting and charging in the off state to advanced solutions like hard resets, Recovery Mode, and checking battery health, you have a range of options at your disposal. Remember to keep your Chromebook updated for optimal performance and consider using tools like Fortect for an all-in-one solution.

By addressing charging issues effectively, you can ensure uninterrupted productivity and a seamless Chromebook experience. Power up and conquer!

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